Conflict Management

Learn about the importance of dealing with workplace conflicts effectively. Developing your own skills on how to handle conflicts effectively is crucial for your own professional development.  As a leader, conflict management plays an important role in team morale, team motivation and team success. 

In this online course, effective conflict management techniques will be discussed, so that you can implement them immediately into your workplace.

• Are you interested in moving into a leadership role?
• Are you currently managing some conflicts within your team?
• Are you a good at handling conflict but interested to improve your conflict management skills? 

If you have answered YES to any of these questions, then this online course is for you! 

This is a practical hands on course where you will be guided through important aspects of Conflict Management.  There will be tips and information shared and you will learn everything that you need to know about Conflict Management.

As a result of this course, you can expect to:

1. Understand what is conflict management.
2. Learn why conflict arises in the workplace.
3. Learn how to manage conflicts effectively.

There is no better time than NOW to develop your own conflict management skills.